Privacy Policy

When you contact NOURAA by phone, email, or WhatsApp, we may process your name, contact details, requested service, appointment details, and the content of your message.

The hosting infrastructure may also process basic technical logs such as IP address, browser information, requested page, date, and time for delivery and security.

We use data to answer requests, arrange appointments, provide requested services, protect the website, meet legal obligations, and handle complaints.

Access is limited to people who manage the website and appointments, relevant service providers, technical suppliers, and public authorities when the law requires it.

Messages sent directly to an independent specialist are handled by that specialist or their entity. WhatsApp, Google Maps, and social networks are external services opened only when you choose their links.

Data is kept only for as long as needed for the request, appointment, legal records, or the defence of a right.

You may request access, correction, deletion, restriction, portability, or object where applicable by emailing nouraabyaa@gmail.com.

You may also submit a complaint to the Romanian data protection authority.